Orontes Grocery – Dubai

Orontes Grocery is a Turkish food importer and online grocery store run from Warehouse No. 9 on Street 26 in Al Quoz 3, Dubai. It is for households who want Turkish food brands and for supermarkets, wholesalers, hotels, restaurants and cafés that stock them. Orders are placed on its website, by phone or by WhatsApp.

What it sells

• Drinks: Turkish coffee, Turkish tea and mineral water.
• Dairy: cheese, yoghurt, butter and cream, ayran and kefir, ice cream.
• Cold cuts: kavurma, pastrami and soudjouk.
• Frozen and bakery: yufka, börek, mantı, simit, baklava leaves and lahmacun.
• Sweets: chocolate, honey, tahini and molasses, katmer and künefe, jams.
• Pantry: nuts and seeds, pasta, pulses, spices, dried vegetables, olives, oils, pastes, pickles and vinegars.

The FAQ names brands including Orontes, Eker, Cumhuriyet, Doğuş and Sosero.

Ordering, delivery and payment

• Order through the website checkout, or contact the shop by phone or email.
• Next-day delivery is advertised for Dubai; the shipping policy says it delivers across Dubai, Sharjah, Abu Dhabi and the other emirates. Delivery fees and a minimum order are not published.
• Payment: Visa, Mastercard, Sadad, Qasitli or cash on delivery.
• You can cancel an order yourself from the order status page until it is marked fulfilled.
• Online order tracking is not available; delivery problems go to [email protected].

Hours and contact

As published by the business, the store is open Monday to Friday, 7:00 am to 6:00 pm. The FAQ gives customer service hours of Monday to Friday, 9 am to 5 pm. Weekend hours are not published.

Phone: +971 52 732 66 67. WhatsApp: +971 56 121 9832. Address on the contact page: Street No 26, Al Quoz 3, Warehouse No 9, PO Box 27835, Dubai.

Good to know

• The company was founded in Turkey in 2000 and set up in the UAE in 2008.
• Returns are accepted only under the conditions in its Returns & Refunds Policy.
• Gift cards are not sold at present.
• Discounts and promotion codes change; the FAQ points to its newsletter and social media for them.

Description written from official sources, checked 17 October 2026: orontesgrocery.com. Confirm details with the business before you go.