Privacy Policy
Last updated: 3 August 2026
This policy explains what MyGuide AE (“we”, “us”) collects when you use myguide.ae, why we collect it, and what control you have over it.
Information we collect
Information you give us
- Contact forms — your name, email address and message, so we can reply
- Listing submissions — business details you submit for inclusion in our directory, plus the account details needed to manage that listing
- Reviews and comments — the content you post, your display name and email address
Information collected automatically
- Usage data — pages viewed, time on page, referring site, approximate location (city level), device and browser type
- Log data — IP address, date and time of access, and technical error information
- Cookies and similar technologies — see the section below
Cookies and advertising
We use cookies to keep the site working, remember your preferences, and understand how the site is used.
Third-party advertising. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the internet.
You can opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of third-party vendors’ use of cookies for personalised advertising at aboutads.info.
Third-party vendors and ad networks that we do not control may also serve ads on this site and set their own cookies. Their use of that data is governed by their own privacy policies.
Analytics
We use web analytics to understand which guides are useful and where readers get stuck. This data is aggregated and is not used to identify you personally.
Affiliate links
Some links on this site are affiliate links. If you click one and make a booking or purchase, the partner may set a cookie to attribute that booking to us, and we may earn a commission. This never changes the price you pay. See our Editorial Policy for how we handle this.
How we use your information
- To operate the site and respond to your enquiries
- To publish and manage directory listings and reviews you submit
- To measure and improve our content
- To display advertising that funds the site
- To detect and prevent spam, fraud and abuse
- To comply with legal obligations
We do not sell your personal information.
Sharing your information
We share data only with service providers who help us run the site — hosting, analytics, advertising networks, and email delivery — and only as far as needed to provide those services. We may also disclose information where required by law.
Data retention
We keep contact form messages and submitted listings for as long as needed to provide the service and to meet our legal obligations. Analytics data is retained in aggregated form.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also object to processing or ask us to restrict it. To make a request, email [email protected].
Depending on where you live, you may have specific rights under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, the EU/UK GDPR, or other local law. We will honour valid requests under any of these.
Controlling cookies yourself
Most browsers let you refuse or delete cookies through their settings. Blocking all cookies may stop parts of this site from working properly.
Children
This site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
External links
We link to third-party sites — venues, booking platforms, government pages. We are not responsible for their content or their privacy practices. Read their policies before giving them your information.
Changes to this policy
We may update this policy. When we do, we will change the “last updated” date at the top. Material changes will be highlighted on the site.
Contact
Questions about this policy or about your data: [email protected].