Khyber Tours — Dubai

Khyber Tours is a UAE travel agency with a branch near Ravi Restaurant at the Al Diyafah Roundabout in Satwa, Dubai. It is for people who need air tickets, holiday packages, Umrah trips, help with visas for other countries, UAE visit visas, or day tours such as a desert safari.

About the company

According to its website, Khyber Tours and Travels LLC started in 2011. Its head office is on the 10th floor of Tower 400, Al Soor, Sharjah. Besides Satwa, it lists branches on Al Arouba Street, on Al Ghuwair Street and in Industrial Area 6 in Sharjah, and one near Express Al Madina Hypermarket in Abu Dhabi. It serves both individual travellers and travel-trade (B2B) partners.

Services

• Air tickets and hotel bookings
• Holiday packages, group tours, cruises and travel insurance
• Umrah packages by air and by bus
• Visa help for other countries; the company says it handles applications for more than 60 countries
• UAE visas: the website lists a 96-hour transit visa, 30-day and 60-day multiple-entry visas, and airport-to-airport visa change options
• UAE tours: desert safari, Dubai and Abu Dhabi city tours, Al Ain city tour, dhow cruise and helicopter tours
• Corporate travel and MICE (meetings and events) services

Refunds and cancellations

The company’s published refund policy says:

• A purchase is not a confirmed booking until Khyber Tours confirms it by email or WhatsApp, normally within 24 hours.
• Tourist visa fees, including for UAE tourist visas, are not refunded, even if the visa is rejected.
• Air fares included in package tours cannot be refunded or changed.
• For tour packages, unless a tour has its own policy: cancelling within 6 days of departure gets no refund; 7 to 15 days before, 50%; 16 to 24 days before, 75%; 25 days or more before, 100%.
• No-shows and unused parts of a tour are not refunded.

Good to know

• Satwa branch: +971 4 886 6650, [email protected].
• Head office: +971 6 559 0099, [email protected].
• The desert safari page gives the pick-up time as around 3:00 to 3:30 pm.
• Opening hours are not published on the website, so call the branch before you visit.
• The company advises customers to read the cancellation policy and to buy travel insurance.

Description written from official sources, checked 17 October 2026: khybertour.com. Confirm details with the business before you go.